Special Services Bureau

Special Services Bureau

Special Services Bureau Responsibilities
  • Support Services
  • Fire Prevention/Life Safety Maintenance Inspections
  • Alarm, Suppression, Sprinkler and Water Systems
  • Public & Schools Education Programs
  • Annual Fire & Special Permits
  • Fleet/Small Equipment Maintenance and Repair
  • Fire Cause and Fire Prevention Analysis
  • Special Projects and Assignments
  • Personal Protective Equipment and SCBA
  • Repair and Maintenance
  • Fire Cause and Determination Investigations
  • Facilities/Grounds Maintenance and Repair
  • Procurement Coordination & Inventory Control
  • Hazardous Materials & New Processes
  • Plan Check Review & Analysis Management
  • Communications Equipment Repair and Maintenance
  • Vegetation Management
  • New Construction and Tenant Improvement Inspections
  • Grant submittals and allocation

Special Services Divisions

Support Services Division

The Support Services Division is responsible for day to day support of NCFA personnel and equipment. This support may include:

  • Fleet and small equipment
  • Personal Protective Equipment (PPE) upkeep and ordering
  • Self Contained Breathing Apparatus (SCBA) repair, testing and ordering
  • Procurement processing
Technical Services Division

The Technical Services Division is responsible for day to day support to NCFA personnel and facilities. This support may include:

  • Maintenance and repair of department facilities/ground
  • Maintenance of communications equipment both radio and cell
  • Coordination of department supplies and equipment inventory
  • Procurement processing
Fire Prevention Services Division

The Fire Prevention Services Division includes a variety of public education, safety, and inspection services aimed at preventing fire. It includes the following sections:

● Fire & Life Safety Inspection Section
● Pre-Fire Planning and Review Section
● Public Education & Community Outreach Section
● Fire Investigation Section

Fire Investigations
Provides trained fire investigators to help determine the cause and origin of all fires within its jurisdiction. For example, investigators were able to determine that residents in our cities were twice as likely to have kitchen fires as the national average. This resulted in a public education program specifically focused on kitchen fire safety.

Public Information/ Media content
Fire Prevention provides information through social media releases on the emergency response activities of NCFA personnel.

Public Education
The Fire Prevention Services Division conducts a variety of educational and community outreach programs to get fire safety messages out to our citizens. These include school programs, public presentations, exhibits, and public displays.

Code Enforcement
Business and Multi-family Dwelling Inspection Program: Every year, fire department personnel conduct inspections of every business, permitted, and multi-family occupancies within each city. The program serves to educate business and property owners in fire safety.

Vegetation Management Program:
In each city, this program seeks to reduce the wildland/urban interface fire hazard potential through the use of public education and applying for grant programs for fuel reduction and roadway clearance projects.

Plan Review
Through the plan review and construction inspection process, the Fire Prevention Division seeks to ensure that all new buildings meet state and local building and fire code requirements. Members of the Fire Prevention Division attend meetings during the design and development stage with architects, fire protection engineers, and contractors to assure code compliance, accelerate the review and approval process, and minimize construction delays. One of the most important local requirements is that every new building constructed is equipped with an automatic fire sprinkler system/

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